United Parcel Service of America, Inc. All rights reserved. The UPS damaged package claim process is much easier to navigate than shippers believe. This could include the front porch, side door, back porch, or garage area. This allows customers to review delivery options when they place orders, and Delivery Window: For shipments required to deliver within a date range. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. Your shipment is currently within the UPS network; however, an unforeseen event has occurred which could result in a change to the scheduled delivery date. It's easy to get anxious if your UPS tracking status says "In Transit: Please check back later for scheduled delivery" or "Your package has been delayed due to events beyond our control" with no further updates. This scan is an electronic record indicating the shipment has cleared export procedures in the origin country. If you have instructed the driver to leave the shipment with a neighbor or leasing office, the driver will leave a UPS InfoNotice® at the delivery address. Only orders shipped UPS Next Day or 2nd Day can be guaranteed to arrive within a specific time period. This scan is an electronic record indicating the shipment is being processed for customs clearance. This scan is an electronic record indicating the shipment has cleared customs. My order shipped yesterday (I'm the buyer) and in the tracking, it is still only showing ''pre-transit.'' This scan is an electronic record indicating the shipment is now in the possession of a UPS Access Point™ location. This stage of “In Transit” implies that the shipment is now on the way or the item is currently in transit to the destination. Pickup Request. Determine transit times and the estimated date of delivery for your shipment. Due to COVID-19 outbreak, UPS experiencing rush of packages and there can be delays. UPS's shipping calculator estimates the time and cost of delivery based on the destination and service. The shipment is moving; however, there may be several days between scans if the shipment is going cross-country or moving between countries. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while. UPS Access Point® lockers are great for customers that need flexible weekend and evening hours. Below is an explanation of some common tracking events that occur from the time the label is created until the shipment is delivered. 2021 The UPS tracking number was voided by the sender, and the shipment was not given to UPS. The shipment was returned, and UPS has delivered it back to the original sender. UPS Access Point® location at 314 S TRANSIT ST, LOCKPORT, NY Pick Up & Drop Off for Pre-Packaged Pre-Labeled Shipments For customers that have pre-packaged, pre-labeled shipments, our UPS Access Point® location in LOCKPORT is a simple stop in any neighborhood. ZIP Code: Show me a Time-in-Transit Map for UPS Ground Services : Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9:00 a.m. and 7:00 p.m. (and sometimes later) to residences, and by close of business for commercial addresses. UPS Alliance Shipping Partners in ANCHORAGE offer full-service shipping services. UPS cannot schedule a specific delivery time within that window. Customize Your Tracking With APIs. Copyright ©1994- Recently, a valued customer of Refund Retriever contacted us with a question about damaged packages. Packages moving long distances are often not scanned again between origin and destination. The package has been stuck in transit for over a month and the customer wants a refund. UPS never delivered the item to the customer. If your shipment is In Transit - On Time, UPS will indicate the scheduled delivery date at the top of the screen.